Section 01
Overview
Reach My India provides operational and technical support to all partners.
Help Centre
Partner Support
Operational and technical assistance for every Reach My India partner — from registration and wallet queries to transaction troubleshooting.
Reach My India | CMS Computers India Pvt. Ltd.
Section 02
Support Categories
Registration & Login
Wallet Recharge & Commission
Transaction Support
Technical Issues
KYC & Profile Updates
Section 03
Raise a Ticket
Please have the following details ready when you contact support:
-
User ID
Your Reach My India partner login identifier.
-
Registered Mobile Number
The number linked to your partner account.
-
Transaction ID
Required for any transaction-related query.
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Issue Description
A short summary of what went wrong.
Section 04
Support Process
- Request Received
- Issue Assigned
- Investigation
- Resolution
- Status Update
Section 05
Contact Support
Write to our support desk and include the details listed above so we can resolve your request faster.
rmisupport[at]cms[dot]co[dot]in